Sector: Residential
Why aren’t we building neuroinclusive spaces?
February 6, 2026
The introduction of PAS:6463 in 2022 should have been a watershed moment for neuro-inclusive design, but while the standard has gained traction in architectural circles, uptake has varied significantly by sector. Rebecca Jilks, Part 2 Architectural Assistant and an MArch graduate specialising in neuro-inclusive design, and Ross Pirie, our Eltham Studio Lead and Senior Architect, discuss the barriers faced by neurodivergent people interacting with the built environment, and how integrating neuroinclusivity from an early project stage can lead to better designs.
A row of bright shopfronts in a bustling high street with a busy café nearby. To some, this scene will evoke positive or neutral thoughts – for others, it represents a day of masking, overstimulation and anxiety as each sense becomes overwhelmed. This can be draining in itself, but to make matters worse, on many occasions there’s no escape.
This is the reality of many neurodivergent individuals, and it’s one that Rebecca Jilks, Part 2 Architectural Assistant at Baily Garner sought to cast a spotlight on with her final project in the Master of Architecture course at the University of Sheffield.
“I wanted to use my own lived experience and those of other neurodivergent individuals to really demonstrate how the built environment can impact our day-to-day lives,” she said. “There isn’t really much teaching in this area beyond what’s required to meet accessibility regulations, so I wanted to spread awareness around how Neurodivergent people interact with different spaces, and showcase some of the simple considerations that can make them more inclusive.”
Rebecca achieved this through her illustrated storybook Dede is Autistic, as well as her own architectural design for a neuroinclusive safe space in Sheffield City Centre, where Dede’s journey takes place.

The neuro-divergent experience
Although the scope of Rebecca’s project is mainly the experience of people with Autism Spectrum Condition (ASC), neurodivergence encompasses far more than that and the other commonly mentioned condition, attention-deficit hyperactivity disorder (ADHD). What’s more, a growing body of evidence supports the idea that neurodivergence extends beyond formal diagnoses to include people with subclinical traits or undiagnosed differences in cognition, sensory processing, or behaviour. This means the oft-cited statistic that 15-20% of the world’s population is neurodivergent is likely a significant underestimate. Speaking on a podcast by Around the Table titled ‘Designing for All: Neuro-Architecture and inclusive space’, one of the leading practitioners in the field of neuroinclusive design and technical author of PAS:6463, Jean Hewitt, said she believes the true prevalence could be as high as 40%.
Rebecca uses Dede is Autistic to demonstrate some of the sensory processing differences of Autistic people, which broadly fall into the categories ‘hypersensitive’ and ‘hyposensitive’ – the former describes a low tolerance for certain stimuli, while the latter denotes the opposite. Although her project mostly focuses on hypersensitivity, with examples like a noisy bus ride with the pungent aroma of cheese and onion crisps filling up Dede’s sensory cup, profiles of hyper- and hyposensitivity can vary significantly from person to person.
“I’m hypersensitive to noise, so it can often feel like I’m hearing everything at once in a noisy environment, but for taste, I’m more hyposensitive, so I really like spice and food that’s really strong,” Rebecca says. “There’s also context to consider,” she adds. “My levels of sensitivity can really change throughout the day depending on how much downtime I’ve had and how relaxed I am.”
That last point hits on something important – levels of sensitivity can vary significantly depending on a range of factors, including mood, and that’s true for both neurodivergent and neurotypical people. During acute stress or anxiety, the nervous system becomes hyperactive, which can heighten external senses. During perimenopause and menopause, fluctuations and declines in oestrogen and progesterone can significantly affect how the brain processes sensory input. At the other end of the spectrum, adolescents going through puberty often have lower sensory thresholds, making ordinary stimuli feel overwhelming.
The salient fact behind this discussion is that while we should design spaces that are inclusive to Neurodivergent individuals, much like the way accessibility ramps are used by parents with strollers, incorporating neuro-inclusivity makes buildings less stressful and more enjoyable for everyone.

What are the barriers to adopting neuroinclusive design?
The introduction of PAS:6463 in 2022 was a milestone for neuroinclusive design. The new standard provided those commissioning and carrying out work on the built environment with a 148-page guide to designing neuroinclusive spaces, but in the experience of Ross Pirie, Studio Lead and Senior Architect at Baily Garner, many clients just aren’t aware of it.
“The guidance was released fairly recently, so there aren’t many elements of the industry which are up to speed with it, and accessibility specialists still mainly focus on physical constraints,” he says. “The only clients we see with an understanding of this area are those with a vested interest due to the demographic they serve, like schools with a high number of students with SEN needs.”
Taken in conjunction with a general lack of understanding, the other barrier Ross believes is standing in the way of clients prioritising neuroinclusive design is the cost uplift associated with it. “Cost is practically the number one concern for clients across every scheme, and even more so in the public sector, where Baily Garner conducts most of its design work,” Ross adds.
How do we overcome barriers to adoption?
Both Rebecca and Ross agree that the most effective way to overcome cost as a barrier is to integrate neuro-inclusivity as a priority from the very start of the design process, much like our sector already does with sustainability.
They liken this to the way much of the industry includes sustainability ambitions within the briefing stage of a project, ensuring that they’re captured and costed early to avoid making expensive, last-minute changes closer to the start of construction.
“These can be really simple things like avoiding a dramatic sensory difference when transitioning from one environment to another. An example would be going from a quiet space in a school into a loud dining hall with lots of smells,” Rebecca adds.
“Having windows or transparent doors in place to give a preview of the next environment can prepare a Neurodivergent individual for that transition.”
This example hits on an important aspect of designing spaces around neurodivergence, and that’s the ability to maintain control while navigating a building. Alongside zoning, control as a design principle is the answer to the common question of how architects can design spaces for different neurodivergent needs, as Rebecca explains:
“Control is so important to allow people to shape their sensory experience based on how stimulated they are,” she says. “By creating zones that stimulate the senses to different degrees but making sure the transitions are predictable, we give neurodivergent individuals control over what they encounter.”
She adds that the principle of control can shape other elements too, like opting for dimmer switches over traditional lighting or including several seating options with a variety of materials and finishes.
Stakeholder engagement
While architectural designers like Rebecca are important for raising awareness of neuroinclusive design among client and design teams, she believes it’s critical to include as many Neurodivergent voices as possible in the conversation through targeted stakeholder engagement.
This isn’t as straightforward as it sounds however; in order to understand the needs of Neurodivergent building users, the process of engagement itself must be tailored so that events aren’t overwhelming to the senses like a busy afternoon in Sheffield City Centre.
Neuro-inclusive elements make designs better
Given how early we are in the journey to creating neuroinclusive spaces, sharing best practice will be key to crafting designs that create control, sanctuary and delight, and Rebecca is keen to emphasise that neither neuro-inclusivity, sustainability nor wellbeing should be considered in a vacuum.
“Connections to nature are calming both for stress and overstimulation, while temperature control has sustainability and sensory benefits,” she says. “Considering all these aspects together is just good design practice. We shouldn’t think of neuro-inclusivity as a problem to solve, but an opportunity to improve spaces.”
More understanding of the multitude of Neurodivergent needs can only lead to better designs, and it’s the job of studios like Baily Garner Architects to help clients understand how a seemingly insignificant change like a dimmable light can make a big difference to a significant portion of building users.

To learn more about how the built environment can impact Neurodivergent lives, read Rebecca’s storybook, ‘Dede is Autistic’
Warmer Homes Plan Release
January 21, 2026
We are finally here. The plan has been released, and on the whole, it seems a considered push to stabilise, reassure and innovate our sector, which is always welcome.
Some of our collective opinions are as follows, and while sounding negative in places should be considered in-line with the general positivity brought about by the plan. There appear to be more pro’s than con’s so here are our thoughts:
Decarbonisation and Electrification – Risks in the rush
The plan, as expected, appears to prioritise electrification and on-site generation and storage (heat pumps, solar PV and batteries) as a route to reducing household energy bills, marking a shift away from the historic insulation-first sequencing of retrofit programmes under the likes of SHDF/SHF, HUG, ECO and GBIS. The underlying aim is clearly to accelerate the transition away from combustion-based fossil fueled heating while still enabling fabric improvements as appropriate. However, whenever large-scale investment is mobilised at pace, there is a risk (based on previous, recent sector experience) that holistic, dwelling-led decision-making falls down the priority list. Concerns remain around pre-existing building condition, interactions between measures, and the integration of retrofit within long-term asset management strategies, particularly in social housing. This brings the focus back to data quality, stock condition surveys, and the competence and skills needed to avoid rushing heat pumps and solar into homes that are poorly insulated or inadequately ventilated.
EPC C by 2030 – Surveys and cost caps
If EPC (and therefore, potential MEES compliance) shifts to a new methodology, organisations will need to re-test their retrofit pathways, as what constitutes “good” performance may differ significantly from current EPC outcomes. The sector will also face the practical reality of surveying virtually every rented property in the country. While the MEES consultation recognises some crossover and allows the use of existing valid EPCs, there will still be a requirement for millions of assessments over the next decade, alongside mechanisms to bring sub-C homes up to standard, likely subject to a cost cap for harder-to-treat properties. How this is implemented will have major implications for delivery capacity and prioritisation.
Financing – Is it just about the money?
Loan and “innovative finance” mechanisms have the potential to remove upfront cost barriers, but uptake will still depend on consumer confidence, installer capacity and running-cost signals, particularly the relationship between electricity and gas prices. Models such as equipment rental or shared-payback comfort plan and ESCO arrangements for solar and batteries are already being trialled and available and could support this transition, while zero- and low-interest loans may appeal to homeowners seeking energy autonomy without releasing capital. However, finance alone will not resolve the technical and behavioural dimensions of retrofit.
Fabric Last – The wrong signals?
A particular concern is that the policy narrative could be interpreted as signalling that insulation is now secondary, especially with the comments around wall insulation that could be construed as a permissible move away from EWI and IWI. While there is acknowledgement that fabric measures still have a role, the feeling that they are “no longer the prime objective” is potentially misleading. Insulation remains fundamental to reducing space-heat demand and ensuring that heat pumps operate efficiently and affordably. There is already evidence of installers and designers pursuing “quick-win” solar-only schemes, sometimes neglecting fabric or failing to comply with PAS 2035, which risks repeating the issues realised in the NAO report (which is acknowledged and referenced). It is, however, comforting to see that PAS 2035 has not been held as an issue and remains a requirement for funded retrofit projects. Installing a heat pump into a poorly insulated home, especially at current electricity prices, has potential to increase running costs and undermine confidence in low-carbon heating. Strong delivery governance and consumer protection through PAS2035, PAS 2030 and MCS therefore remain essential. While the plan broadly recognises the need for higher standards, this must be embedded in the structures through which funding is released and work is procured, rather than assumed to emerge organically from market growth – so the formation of a Warm Homes Agency specifically for this plan is welcome.
The Labour Market and Upskilling
Workforce capacity is another critical constraint, which is addressed as a chapter within the plan, with one particularly conspicuous absence. Although there is some funding for training and manufacturer support, there is little clarity on how the existing base of gas engineers and plumbers (estimated at well over 100,000) will be retrained at scale. The UK remains heavily dependent on a workforce geared toward rapid, often oversized boiler replacement. Without a credible, funded transition pathway for these practitioners, the ambition to scale heat pump deployment will be difficult to realise. Alongside this, broader public understanding of retrofit needs to improve. Heat pumps operate differently from gas boilers, and their performance is intrinsically linked to insulation, emitter sizing and controls. A national education effort, whether through formal education, public information campaigns or focused engagement, would help build acceptance of both the technology and the wider objectives of retrofit which improves thermal comfort and reducing energy use at the household level, while cutting carbon emissions at the national level. Language and messaging will be critical to get this correct.
Our Final Thoughts
Overall, the plan’s reliance on incentives rather than mandates may be politically easier, but it leaves open the question of whether it will be sufficient to deliver long-term decarbonisation without clearer phase-out signals for fossil fuel heating. The absence of such signals here does not mean they do not exist elsewhere (and these objectives have been widely publicised and scrutinised) but timing and coherence between policies will matter. At a secondary level, it would be very useful to see a national retrofit strategy with process maps and working examples so there is less guesswork (and accordingly risk) in getting this right.
In all, the increased funding and certainty for the sector is absolutely welcome but the transition cannot be driven by unmeasured, technology-led interventions. Decisions must remain data-led, quality assured and holistic, grounded in the realities of individual dwellings and the needs of their occupants, if the programme is to deliver durable, equitable and cost-effective outcomes.
On the whole, the above concerns are secondary issues in delivery and strategy. The fact the plan is in place at all is a monumental achievement in mainstream recognition and activity on an issue that has been largely ignored in years gone by. The plan unlocks a truly exciting period in retrofit and decarbonisation.
Damp and Mould Podcast
January 19, 2026
Damp and mould have long been recognised as a serious health risk in social housing, yet they remain one of the sector’s most stubborn and recurring challenges. In this episode of Making Housing Better, host Andy Cameron Smith is joined by our partner Lucy Mullineux and Ward Hadaway Simon Thirtle from to explore why the issue endures and what needs to change to deliver lasting improvement.
A key theme running throughout the conversation is the importance of accurate diagnosis. Lucy highlights how damp and mould cases are often treated without fully understanding the root cause. Assumptions, inconsistent investigation and limited diagnostic methods frequently lead to partial fixes and repeat problems. Without robust, evidence based diagnosis, remediation becomes a short term response rather than a long term solution.
Simon discusses how Awaab’s Law is raising expectations across the sector. While the current requirements focus on damp and mould and other emergency hazards, the legislation will expand over the next two years to cover a much wider range of risks, including: excess cold and heat, fire and electrical safety, structural issues and hygiene related hazards. This phased rollout reinforces the need for skilled assessment that considers not only the condition of a property but also the circumstances and vulnerabilities of residents.
Ultimately, the conversation makes clear that real progress relies on competence, collaboration and a strategic approach to asset management, with prevention at the heart of healthier homes.
Listen now!
————————————————————————————————————————————————————
Practical steps for housing providers
• Strengthen frontline skills to improve triage and diagnostic accuracy.
• Follow immediate safety actions with full investigation to ensure long term solutions.
• Prepare early for the expanded scope of hazards under Awaab’s Law.
• Use asset data and planned investment to minimise repeat issues and improve resident health outcomes.
Originally published by Healthy Homes Hub: It’s Still With Us… Collaborating on Damp and Mould | Healthy Homes Hub: Improving Health Through Better Housing
Baily Garner celebrates 50th anniversary
January 13, 2026
This year marks a milestone for Baily Garner as we celebrate five decades of excellence, innovation, and collaboration in the construction industry.
To mark this golden milestone, we’re proud to unveil our special 50th anniversary logo, designed by our talented colleague and newest Architectural Assistant, Rebecca Jilks.

The emblem will feature prominently throughout the year to celebrate our growth from humble beginnings – when Brian Baily and Graham Garner founded Baily Garner as a building surveying business back in 1976 – to a multidisciplinary consultancy with nearly 300 employees and projects spread across the UK.
Managing Partner, Bradley Webster, commented: “This anniversary is not just about celebrating our past, it’s about embracing the future. We are proud of what we have achieved and excited about what lies ahead as we continue to grow the business.”
We will be hosting a series of events throughout 2026, including campaigns and initiatives that highlight Baily Garner’s journey and share our vision for future. As part of our celebrations, we will be fundraising for charities such as King’s Trust, ExtraCare, Demelza and Centrepoint.
Thank you to our clients, partners, and employees – all of which have been part of the Baily Garner story.
We look forward to sharing stories from our past and showcasing the incredible projects and people who shaped our success.
Here’s to the next 50 years!
Building Safety Regulator Delays Unacceptable says Lords Committee
December 16, 2025
A cross-party House of Lords Committee has warned the Government that “unacceptable” delays caused by the Building Safety Regulator’s (BSR) approval processes is leaving residents waiting for remediation of dangerous cladding in unsafe buildings and increasing costs for leaseholders.
Whilst welcoming the increased scrutiny the Building Safety Regulator has brought to the design, construction and management of buildings in the interest of safety, the Industry and Regulators Committee’s report The Building Safety Regulator: Building a better regulator, published today (Thursday 11 December) also warns that the delays mean the Government is in danger of missing its target to build 1.5 million homes by 2029.
After hearing from a range of witnesses including representatives of campaign groups and other organisations, developers, housing associations and regulators which work closely with the BSR, the Committee also found:
- The BSR has not given clear enough guidance on how applicants are supposed to demonstrate that their buildings are safe;
- Many applications are being rejected or delayed due to basic errors and applicants’ inability to evidence how they are considering elements of fire and structural safety, which reflects poorly on the construction industry;
- Many construction products do not have relevant product standards, leaving them entirely unregulated;
- Difficulties in local authority funding and the introduction of regulation have left an ageing workforce of building inspectors who are struggling to meet demand;
- Despite these skills shortages, smaller works such as bathroom renovations in high-rise buildings are being subject to the scrutiny of the BSR’s hard-pressed multidisciplinary teams (MDTs).
The report is calling on:
- The BSR to give greater guidance to its MDTs on how compliance with the Building Regulations should be evidenced and assessed to ensure greater consistency;
- The Government to remove smaller works from the BSR’s building control approval processes, or introduce a streamlined approval process for them;
- The BSR to allocate the same MDTs to similar buildings or projects built by the same organisation, which could improve efficiency and consistency;
- The Government to provide long-term funding for the training of new building and fire inspectors.
Chair of the Committee, Baroness Taylor of Bolton said: “The tragic loss of 72 lives at the Grenfell Tower fire laid bare the urgent need to reform building safety regulation in England, particularly for high-rise buildings. The introduction of the Building Safety Regulator was a necessary and welcome step. However, the scale of the delays caused by the BSR has stretched far beyond the regulator’s statutory timelines for building control decisions. This is unacceptable. We welcome that the Government and the BSR are now acting to try and make practical improvements, but this will not address the anxiety and frustration that residents and companies have experienced.
It does not improve safety to delay vital remediation and refurbishments, nor to deter the delivery of new housing in high-rise buildings. We expect to see further action from the Government and the BSR to ensure that construction projects in high-rise buildings can be brought forward more quickly, without compromising on vital safety improvements.”
Originally published: The Building Safety Regulator – Committees – UK Parliament
Raven Housing Trust
Surrey
Baily Garner was appointed in a multidisciplinary capacity to design and specify energy efficiency upgrades for a portfolio of residential properties owned by Raven Housing Trust. The work supported Raven’s funding application under the Social Housing Decarbonisation Fund (SHDF) Wave 1, with construction commencing in summer 2022 and completing in late 2023.
The initial brief focused on just eight properties but quickly expanded to include 26 homes—a mix of houses and bungalows of varying archetypes. This diversity introduced significant complexity, requiring designs that could accommodate a wide range of construction styles and thermal performance characteristics. On top of that, Raven set ambitious performance targets: each home needed to achieve an EPC rating of A, a space heat demand of just 50 kWh/m²/year, and compliance with PAS 2035. The project also had to be delivered to strict timelines to align with SHDF Wave 1 deadlines and prepare for Wave 2.1 funding.
To meet the technical and programme challenges, Baily Garner provided a full design and specification pack for the initial properties (Lot 1), and an archetype-based design approach for the expanded group (Lot 2). We coordinated across multiple disciplines—Building Surveying, Health & Safety, Employer’s Agent services, and PAS 2035 compliance—to produce a fully integrated solution. Our design approach included a mineral-based external wall insulation system, triple glazed windows and doors, internal and cavity wall insulation, loft insulation, and the installation of photovoltaic panels. Heating and ventilation upgrades were tailored by property type: bungalows received mechanical ventilation with heat recovery, while houses were fitted with demand-controlled mechanical extract systems. Air source heat pumps were incorporated throughout.
We also led on consultation with legal, regulatory and third-party stakeholders to ensure all statutory and compliance obligations were addressed during the design phase. The design specification was issued in February 2022, with addendums following in March to finalise the tender documentation.
The works commenced on schedule in summer 2022 and concluded in November 2023, positioning Raven Housing Trust to transition seamlessly into its SHDF Wave 2.1 programme in early 2024. All 26 properties achieved the targeted performance metrics, including EPC A ratings and significantly improved thermal comfort for residents. Our flexible, archetype-led design methodology ensured each home received a tailored solution, despite the variations in form and construction. Through our coordinated and multidisciplinary approach, Raven now benefits from a robust foundation of energy-efficient homes, aligned with national decarbonisation targets and future retrofit funding opportunities.
To find out more about our work on the Raven Housing Trust project, contact our Project Lead, Ben Nixon.
Take a look at similar projects
See all projectsBe part of the journey
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you’re shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Bring your next project to life
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you're shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Contact usJoin the team and do something amazing
Our multidisciplinary teams work with clarity and purpose to turn your vision into value. By combining insight, innovation, and technical excellence, we shape places that make a real difference.
Find out moreClarion Housing Association
Multiple Sites
Clarion Housing Association appointed Baily Garner to assess 5,500 non-traditional homes and develop a strategic asset management strategy to support the phased decarbonisation of their housing stock. The homes—constructed from materials such as concrete, timber, and steel frames—posed significant challenges in terms of energy performance and long-term investment planning.
Clarion’s non-traditional homes presented several complex and overlapping challenges. These properties, built using a wide range of unconventional construction methods, typically offer poor thermal performance, leading to high energy costs and resident discomfort. Furthermore, the existing data on these homes was inconsistent, making it difficult to plan remedial works or forecast investment needs. Many properties had also been previously included in government remediation schemes, adding further complications regarding their structural integrity and retrofit potential. Clarion needed clear, actionable insights to meet ambitious targets: achieving EPC ‘C’ by 2030, reducing space heat demand to 70 kWh/m²/year by 2040, and full decarbonisation by 2050.
Baily Garner delivered a holistic and phased approach to asset review and strategic planning. We began by conducting a comprehensive desktop review of Clarion’s existing property data to understand the scope and condition of the stock. This was followed by targeted structural surveys across key archetypes to identify recurring issues. Using this data, we developed cost models to estimate investment requirements across the short, medium, and long term. Our team identified and prioritised energy efficiency measures—including insulation upgrades, ventilation improvements, and external wall insulation—while also accounting for hidden logistical costs like limited site access or specialist scaffolding. In parallel, we reviewed homes that had undergone Housing Act remediation works, assessing both structural soundness and decarbonisation potential. The result was a fully costed, sequenced, and optimised strategic plan tailored to Clarion’s decarbonisation goals.
Through our structured and detailed approach, Clarion now has a comprehensive understanding of the condition and investment needs of its 5,500 non-traditional homes. Our work delivered a granular, archetype-specific roadmap for phased retrofit, repair, and decarbonisation, helping Clarion identify which estates and housing types to target first for maximum impact. The strategy balances cost, feasibility, and performance outcomes—enabling confident, data-driven investment decisions. In addition, the Continuing Professional Development (CPD) session we delivered on common defects in non-traditional housing has empowered Clarion’s teams with the knowledge needed to manage these properties more effectively. Clarion is now equipped with the tools and insights to meet its environmental targets while improving the long-term sustainability of its housing portfolio.
To find out more about our work on the Clarion Housing Association project, contact our Project Lead, Ben Nixon.
Take a look at similar projects
See all projectsBe part of the journey
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you’re shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Bring your next project to life
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you're shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Contact usJoin the team and do something amazing
Our multidisciplinary teams work with clarity and purpose to turn your vision into value. By combining insight, innovation, and technical excellence, we shape places that make a real difference.
Find out morePark View Claim Review
London
Baily Garner was appointed to provide expert advisory services in relation to a contractor’s Extension of Time (EoT) claim. Our role focused on assessing the merits of the submission and guiding the client on how best to respond, ensuring a fair and informed resolution process.
Our initial challenge stemmed from the limited documentation provided — we received only the contractor’s EoT submission and a series of referenced delay notices. This constrained our ability to fully assess the context and supporting evidence behind the claim. A key concern was the potential existence of contemporaneous correspondence or other relevant documentation that could materially impact the outcome, but which had not been shared with us.
To mitigate this risk, we requested a comprehensive list of supporting information. This allowed us to expand our review and provide advice with greater confidence and clarity.
We conducted a detailed review of the contractor’s submission, evaluating the strength of the arguments presented and identifying any weaknesses or inconsistencies. Our advice focused on the technical and contractual merits of the claim, based solely on the information available at the time.
Following our initial assessment, we held further meetings with the client to explore specific areas of the claim in more depth. We provided clear, actionable recommendations on how the client should respond, ensuring they were well-positioned to manage the situation effectively and in line with contractual obligations.
To find out more about our work on this project, contact our Project Lead, Adam Pannell.
Be part of the journey
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you’re shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Bring your next project to life
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you're shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Contact usJoin the team and do something amazing
Our multidisciplinary teams work with clarity and purpose to turn your vision into value. By combining insight, innovation, and technical excellence, we shape places that make a real difference.
Find out moreParty Representative in an Adjudication
Sussex, Surrey and Kent
Baily Garner represented Trinity Homes in a contractual dispute concerning the release of retention monies. The Employer had withheld payment due to alleged issues, prompting our client to seek advice on the most effective route to resolution. With limited experience in alternative dispute resolution, Trinity Homes relied on our expertise to guide them through the adjudication process — ultimately securing a successful outcome.
One of the primary challenges was the tight timeframe associated with adjudication. Once the Referral Notice was issued, a decision was required within 28 days unless an extension was agreed. The Employer delayed their Response, compressing the time available for us to prepare a Reply. An extension was eventually granted by the Adjudicator due to the volume of information submitted, but we still had only a few days to respond comprehensively.
Another challenge was information gathering. Our client, the contractor, had limited documentation readily accessible. To ensure we had all relevant material for the Referral Notice, we visited the client’s offices and worked collaboratively to identify and extract key project information from their records.
We advised Trinity Homes on the available dispute resolution options, ultimately recommending adjudication as the most efficient path forward. Once agreed, we led the process — drafting the Notice of Adjudication and Referral Notice, and liaising directly with the appointed Adjudicator.
Upon receiving the Employer’s Response, we quickly developed a detailed Reply, addressing all points raised. Our strategic approach and thorough preparation led to a successful adjudication outcome on all issues, securing the withheld retention payment for our client and bringing the dispute to a positive resolution.
To find out more about our work on this project, contact our Project Lead, Adam Pannell.
Be part of the journey
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you’re shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Bring your next project to life
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you're shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Contact usJoin the team and do something amazing
Our multidisciplinary teams work with clarity and purpose to turn your vision into value. By combining insight, innovation, and technical excellence, we shape places that make a real difference.
Find out moreStreatfeild House
Uckfield
Wealden District Council aimed to redevelop Streatfeild House, a former retirement living scheme built in 1979 that had become difficult to let due to its size and layout. Their objective was to replace it with 20 high-quality affordable homes, designed to reduce carbon emissions and support net-zero goals by 2050.
Streatfeild House, a disused 1970s retirement scheme, no longer met housing needs. The council required energy-efficient designs, biodiversity enhancements, and inclusive housing for diverse occupants — all within tight constraints and amidst contractor disruption.
Baily Garner provided full multidisciplinary support, from planning approvals to construction oversight. We ensured financial efficiency, while our CDM expertise safeguarded compliance and safety. As project managers, we guided the demolition process, initially conducted by hand due to the structure’s sensitivity. When the original contractor went into administration, we facilitated contract reviews, site security, and a re-tendering process, leading to Trinity Homes’ appointment.
We implemented a fabric-first design approach, integrating air source heat pumps, photovoltaic solar panels, and EV chargers. We also prioritised biodiversity, enhancing the Woodland Wildlife area and installing bat and bird boxes, bee bricks, and hedgehog gateways.
The scheme delivered 20 new affordable, energy-efficient homes, with 18 allocated to the Housing Register and two for shared ownership. All homes are adaptable, with specialised wheelchair-accessible units. Achieving an A energy rating and boosting local biodiversity, it sets a benchmark for sustainable, affordable housing that responds to both environmental and community needs.
To find out more about our work on the Streatfeild House project, contact our Project Lead, Sarah Wigley.
Take a look at similar projects
See all projectsBe part of the journey
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you’re shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Bring your next project to life
We believe the best outcomes are built on partnerships rooted in purpose, driven by insight, and fuelled by ambition. Whether you're shaping places, transforming communities or redefining what’s possible, we’re here to help you make it happen.
Contact usJoin the team and do something amazing
Our multidisciplinary teams work with clarity and purpose to turn your vision into value. By combining insight, innovation, and technical excellence, we shape places that make a real difference.
Find out more