Our commitment to you:


Baily Garner understands that everyone’s privacy is important and care about how personal data is used.  We respect and value the privacy of everyone we interact with and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

‘We’ ‘our’ or ‘us’

‘We’ ‘our’ or ‘us’ in the context of this statement is Baily Garner LLP, a Limited Liability Partnership trading as a multi-disciplinary Construction Consultancy

What Does This Notice Cover?

This Privacy Information explains how we collect, hold securely and use any personal data gathered in the course of our business. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is any information about you that enables you to be identified and covers information such as your name and contact details. The personal data that we use is set out in Part 5, below.

What Are Your Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about the data we hold and how we use it. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in How do you contact us? below
  2. The right to access the personal data we hold about you. The ‘How Can You Access Your Personal Data’ section  will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Again, use the details in How do you contact us? to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  5. The right to restrict (i.e. prevent) the processing of your personal data if you feel you have a valid reason.
  6. The right to object to us using your personal data for a particular purpose or purposes.

If you have any cause for complaint about our use of your personal data, and we do not resolve it to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data Do We Collect and Why Do We Need It?

We may collect some or all of the following personal data which will vary according to your relationship with us:

  1. Name
  2. Address (Company or personal)
  3. Email address (Company or personal)
  4. Telephone number (Company or personal)
  5. Specific personal information required for job applications
  6. Job title;
  7. Payment information;
  8. Information about how to access your property to enable us to carry out our business

We need this information to fulfil our obligations under service contracts or because you have consented to providing this information or because we have assessed that we have a legitimate interest in holding this data for the purpose that we need to use it.   Your personal data may have been provided to us as processors of information under GDPR in which case, we will act in accordance with GDPR regulations and by direction of the third party organisations instructing us.

How Do We Use your Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This will be:

  • because the data is necessary for us to perform works or services under a contract with you or a third party organisation
  • because it is in our legitimate business interests to use it
  • because you have consented to our use of your personal data

With your permission and/or where we wish enhance our professional services to you, we may also use your personal data to contact you, by email and/or telephone and/or post, with information or news about our work or to invite you to events we are involved in. You will not be sent any unlawful marketing or spam and you will always have the opportunity to opt-out of receiving further such communications from us.

How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected, at which point we will delete it.

How and Where Do We Store or Transfer Your Personal Data?

We may store your personal data in either electronic or hard copy form (or both)

We will only store your personal data within the UK or, if stored digitally by third parties, for back up, file transfer or storage purposes, on servers in the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

The security of your personal data is a priority to us and to protect all our data, we conform to industry standard cyber and digital security standards which are independently verified on an annual basis.

Do We Share Your Personal Data?

We will not share any of your personal data with any third parties for any purposes, other than we may be required to share certain personal data, with third parties in the course of meeting our obligations under contract (e.g. to provide your details to an authorised contractor performing remedial works that we are overseeing).

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Can You Access Your Personal Data?

If you want to know what personal data we have about you, you can ask by submitting a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown below.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request as quickly as we are able and in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of progress.

How Do You Contact Us?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email to general@bailygarner.co.uk or

In writing to our registered address 146-148 Eltham Hill, London SE9 5DY

Ian O’Brien is our designated Data Protection Officer

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes. Any changes will be made available here.