Emergency Services

Metropolitan Police Office Refurbishment

London

Client

Metropolitan Police Service

Sector

Emergency Services

Services

Architecture, Building Services Engineering, CDM, Cost Consultancy, Project Management & Employer's Agent

Project Value

NA

Key Partners

NA
Baily Garner led the complex refurbishment of a key MPS building while maintaining full operational use. The modernised layout, enhanced welfare areas and bespoke security upgrades were delivered on time and under budget—setting a new design standard for future refurbishments.

Baily Garner was appointed by the Metropolitan Police Service (MPS) to lead the full refurbishment of a key operational building in London. The priority: deliver a modern, flexible working environment while ensuring the facility remained fully operational throughout the works.

The refurbishment aimed to support a more agile and collaborative workplace. This included reducing traditional desk setups in favour of open-plan layouts, improving welfare provisions such as lockers and staff relaxation areas, and integrating heightened security measures throughout the site.

Baily Garner provided a full multidisciplinary service from RIBA Stage 1 to 7. To ensure operations were unaffected, we engineered a temporary manifold power system in the courtyard, enabling switchovers without any loss of power to critical services. All construction materials were routed via basement and courtyard vents, avoiding the main circulation routes of the building.

Our architects worked in close consultation with MPS staff to reflect user needs in the final design. Welfare zones were designed to support staff wellbeing through calming layouts and materials, while reception and secure areas were enhanced with bespoke security solutions.

From a cost consultancy perspective, we preemptively addressed inflation risks by advising early procurement of key mechanical and electrical components. This allowed us to remain within budget and even extend the scope to include basement-level refurbishments, adding extra changing and locker space.

Keeping the building operational 24/7 during refurbishment, managing stakeholder engagement, and maintaining tight cost control during the financial uncertainty caused by COVID-19.

A tailored logistics strategy and temporary infrastructure solutions enabled uninterrupted operation. Active collaboration with staff and early procurement safeguarded the budget.

The MPS now benefits from a flexible, modern workspace that boosts staff wellbeing and security. Despite pandemic-related pressures, the project remained under budget and delivered additional value through expanded scope. Baily Garner also developed a design guide to support future refurbishments across other MPS sites.

Project lead

Rob Ireland

Partner

Contact

To find out more about our work with the Metropolitan Police Service, contact our Project Lead, Rob Ireland.

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